No. We work with solo engineers buying a single prototype and Fortune 500 teams ordering hundreds. The conversation is the same, the expertise is the same, and so is the person on the other end of the phone. Plenty of our biggest customers started with one unit on a test bench.

A real person, in Indianapolis, and probably Dan. We don't route calls through an overseas call center, and nobody is reading from a script. When you call (888) 255-5508, you reach someone who can compare PCIe expansion options, weigh thermal specs between two fanless systems or walk you through a BIOS setting on the first call.

No. Industrial PC is a small, owner-operated team, not a revolving door. Dan and Tim are directly involved in the business and easy to reach, and the people who help you choose a system are the same people who'll help you support it years later.

Absolutely, and we encourage it. Most rollouts start with a single unit on a test bench. Our IPC 30-Day Trial lets you put it to work in your application for 30 days before you commit to more. When you're ready to scale, we'll make sure the same configuration is available.

Many popular systems are in stock in our Indianapolis warehouse and can ship quickly. Custom configurations take a little longer, since we build and test each one before it leaves. Tell us your deadline when you request a quote, and we'll be straight with you about what's realistic.

Yes, it's one of the most common things we do. Send us the model number or the specs, and we'll find its direct successor or a comparable system from another manufacturer with the same footprint, ports and mounting, so it drops right into place.

Often, yes. We regularly build systems with legacy PCI slots, native serial ports, DVI or VGA video and older versions of Windows, so you can replace an aging computer without re-engineering everything connected to it. Tell us what has to keep working, and we'll tell you what's possible.

Yes. We can preload Windows IoT, Linux distributions like Ubuntu, or your own image, configure the BIOS and test each unit before it ships, so it's ready to deploy out of the box.

Many are. We carry UL-listed systems and can help you find models that meet TAA, country-of-origin or government purchasing requirements. Ask us when you request a quote, and we'll confirm compliance for your specific configuration.

Yes: our 2+1 Warranty. Most systems come with a 2-year manufacturer warranty, and we add a third year on top, for 3 years of coverage. (LCD products carry a 2-year warranty.) And when something does go wrong, you call the same team that built your system.

Options, and help choosing between them. We partner with manufacturers like Neousys, Cincoze and Arbor, so we can recommend what fits your application rather than whatever one brand makes. We'll take the time to get the spec right, handle custom integration and ship it configured, tested and ready to deploy. When you need help later, it's one call to people who already know your system.

It was available. Industrial PC has been around since 1996, back when a good domain name was easy to find. We've been building and supporting industrial computers ever since.